Who to contact for Blackboard help and answers to common questions

Articles (10)

Blackboard Course Help

Contact your instructor for assistance with course content in Blackboard like understanding material, resetting assignments and tests, due dates, etc. Contact IT for technical help.

Blackboard Tools and Publishers

Support information for 3rd party tools and publishers in Blackboard

Blackboard: Losing Access

FAQs about dropping or losing access to courses in Blackboard

Blackboard: Missing/Wrong Content

FAQs about old, incorrect, or missing course material

Blackboard: Trouble with Tests and Assignments

FAQs about taking tests and submitting assignments

Blackboard: 404 Error when Opening Files

Getting a 404 error when trying to open Microsoft Office files in the Edge browser

Blackboard: Why Aren't My Courses Showing?

How to resolve common Blackboard missing course issues

Blackboard: Why Can't I Log in?

How to resolve common Blackboard login issues

* IT Help - Remote and In-Person Support

For IT issues, contact the IT Support Center (x5050) or head to the Cyber Cafe (TL 116) to talk to a support technician

Blackboard Support for Faculty

Knowledge base for faculty course creation in Blackboard