- Knowledge Base
- IT Help
- Training and Resources
How to use the CSCC using Smiota Urban Pods to pick up or drop off IT equipment
- Knowledge Base
- IT Help
- Communication & Collaboration
- Email / Outlook
How to use Outlook to reserve a conference room
- Knowledge Base
- IT Help
- Computers and Mobile Devices
- Windows
Computer is stuck on one of the following messages: Preparing to configure Windows / Configuring Windows updates / Installing update x of x / Getting Windows ready / Working on updates
- Knowledge Base
- IT Help
- Computers and Mobile Devices
- Windows
Getting IP conflict error – “Another computer on this network has the same IP address as this computer. Contact your network administrator for help resolving this issue. More details are available in the Windows System event log."
- Knowledge Base
- IT Help
- Computers and Mobile Devices
- Windows
How to compress (or Zip) files or folders on Windows
- Knowledge Base
- IT Help
- Computers and Mobile Devices
- macOS
How to update or reset the keychain after a password update
- Knowledge Base
- IT Help
- Blackboard
- Participation and Tools
How to access grades and view instructor feedback in Blackboard
- Knowledge Base
- IT Help
- Classroom Technology
- Basic Troubleshooting
What to do when there is no sound coming from the room's speakers
- Knowledge Base
- IT Help
- Classroom Technology
- Basic Troubleshooting
What to do if you want to show something with the document camera, but the image isn't showing on the projector
- Knowledge Base
- IT Help
- Classroom Technology
- Basic Troubleshooting
What to do if you are having trouble getting the DVD/VCR to display on the projector screen
- Knowledge Base
- IT Help
- Classroom Technology
- Basic Troubleshooting
What to do if the projector is only displaying half of the image
- Knowledge Base
- IT Help
- Classroom Technology
- Available Equipment
Using the Extron control panel to control the room's A/V equipment
- Knowledge Base
- IT Help
- Classroom Technology
- Available Equipment
Use the provided VGA or HDMI cables to connect your own device to the room's projector
- Knowledge Base
- IT Help
- Classroom Technology
- Available Equipment
Windows computers are available in most smart classrooms
- Knowledge Base
- IT Help
- Classroom Technology
Who to contact for support with smart classroom technology issues
- Knowledge Base
- IT Help
- Blackboard
- Sharing Content
Overview of some of the features in the content editor
- Knowledge Base
- IT Help
- Blackboard
- Overview
How to resolve common Blackboard missing course issues
- Knowledge Base
- IT Help
- Blackboard
- Overview
Learn more about Blackboard through drop-in labs that are offered at the beginning of the semester or online training that is available on-demand
- Knowledge Base
- IT Help
- Blackboard
- Overview
How to resolve common Blackboard login issues
- Knowledge Base
- IT Help
- Self-Service
- Proxy Access
How to give or remove access for another person to limited view your student CSCC account
- Knowledge Base
- IT Help
- Student Tips for Course Success
- Getting Started Guide for Students
To help you get started as a new student at Columbus State
- Knowledge Base
- IT Help
- Software
Information on requesting software for labs: Deadlines, How to put in a request, and Resources
- Knowledge Base
- IT Help
- Blackboard
- Tests / Quizzes
How to install and use Respondus LockDown Browser and Monitor
- Knowledge Base
- IT Help
- Blackboard
- Support Information
Knowledge base for faculty course creation in Blackboard
- Knowledge Base
- IT Help
- Blackboard
- Sharing Content
Use Kaltura Capture to record your screen, a video of you, or both at the same time