- Knowledge Base
- IT Help
- Welcome to CSCC
To help you get started as a new employee at Columbus State
- Knowledge Base
- IT Help
- Student Tips for Course Success
- Getting Started Guide for Students
To help you get started as a new student at Columbus State
- Knowledge Base
- IT Help
- Security
Best practices for secure computing when working remotely
- Knowledge Base
- IT Help
- Printing
Print from your laptop, tablet, or phone
- Knowledge Base
- IT Help
- Training and Resources
Connect a WebCam or Headset for Video Conferencing | Connect an external Keyboard and Mouse or a Monitor to your Laptop
- Knowledge Base
- IT Help
- Training and Resources
- Computer Basics
Learn how to copy and paste, plus other common keyboard shortcuts
- Knowledge Base
- IT Help
- Training and Resources
- Computer Basics
Internet basics and safety information - Getting started with the major browsers: learn to browse, bookmark, customize, and block ads
- Knowledge Base
- IT Help
- Training and Resources
- Computer Basics
Basics on managing and finding files, as well as downloading and uploading files
- Knowledge Base
- IT Help
- Communication & Collaboration
- Email / Outlook
Access email in a browser using the Outlook Web App
- Knowledge Base
- IT Help
- Communication & Collaboration
- Phone / Voicemail
- Cisco Jabber - Softphone
How to use Jabber Softphone on an iPhone, Android phone, or tablet
- Knowledge Base
- IT Help
- Communication & Collaboration
- Phone / Voicemail
- Cisco Jabber - Softphone
How to use Jabber Softphone on a Computer
- Knowledge Base
- IT Help
- Communication & Collaboration
- Phone / Voicemail
How to access your office phone and voicemail while off-campus using the Jabber app
- Knowledge Base
- IT Help
- Classroom Technology
Full guide to classroom technology
- Knowledge Base
- IT Help
- Classroom Technology
- Basic Troubleshooting
What to do when there is no sound coming from the room's speakers
- Knowledge Base
- IT Help
- Classroom Technology
- Available Equipment
Using the Extron control panel to control the room's A/V equipment
- Knowledge Base
- IT Help
- Classroom Technology
- Basic Troubleshooting
Is the image is showing on the computer monitor, but not projected on the projector screen? Duplicate display to fix the issue
- Knowledge Base
- IT Help
- Classroom Technology
- Standard Classroom
Quick guide to using the Extron Control Panel to control the audio/visual equipment in a smart classroom
- Knowledge Base
- IT Help
- Classroom Technology
Who to contact for support with smart classroom technology issues
- Knowledge Base
- IT Help
- Classroom Technology
- Basic Troubleshooting
What to do if you want to show something with the document camera, but the image isn't showing on the projector
- Knowledge Base
- IT Help
- Classroom Technology
- Available Equipment
How to use this Elmo Document Camera: Buttons, Input/Output, Positioning, and Zooming - not all classrooms have a document camera
- Knowledge Base
- IT Help
- Computers and Mobile Devices
- macOS
Is the image is showing on the computer monitor, but not projected on the projector screen? Mirror display to fix the issue
- Knowledge Base
- IT Help
- Classroom Technology
- TV Rooms
- Mitchell Hall Kitchens
Guide for using the A/V equipment in the Mitchell Hall Kitchen
- Knowledge Base
- IT Help
- Classroom Technology
- Available Equipment
Use the provided VGA or HDMI cables to connect your own device to the room's projector
- Knowledge Base
- IT Help
- Classroom Technology
- Available Equipment
Windows computers are available in most smart classrooms
- Knowledge Base
- IT Help
- Classroom Technology
- Basic Troubleshooting
What to do if you are having trouble getting the DVD/VCR to display on the projector screen