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- Knowledge Base
- IT Help
- Security
To protect and secure data on employee computers, they should be encrypted. This article covers the process of encryption and how to verify that your computer is encrypted.
- Knowledge Base
- IT Help
- Security
Best practices for secure computing when working remotely
- Knowledge Base
- IT Help
- Wi-Fi
Connect to CSCC secure wireless network on a Windows Computer
- Knowledge Base
- IT Help
- Software
- Browser Support
Clear cache in Firefox, Chrome, or Internet Explorer to resolve issues with browser or webpages.
- Knowledge Base
- IT Help
- Software
- Microsoft
- Microsoft OneDrive
Sync files between your computer and the cloud more easily
- Knowledge Base
- IT Help
- Data and File Shares
Backup your files and folders from your old PC to bring them to your new one
- Knowledge Base
- IT Help
- CougarConnect
How to create new news articles
- Knowledge Base
- IT Help
- Computers and Mobile Devices
- macOS
- Managed Devices - Mac
Software catalog for CSCC-owned Apple computers. It allows users to install, update, and troubleshoot software
- Knowledge Base
- IT Help
- Software
- Install Software
Active Columbus State students and employees have access to Microsoft 365 for free on personal devices. This grants access to popular applications, like Word, Excel, and PowerPoint even when you are offline.
- Knowledge Base
- IT Help
- Computers and Mobile Devices
- CSCC Issued Devices
- One Device
Kit includes a laptop, monitor, dock, and a USB keyboard and mouse
- Knowledge Base
- IT Help
- Communication & Collaboration
- Zoom
How to make Zoom recordings and access them in your account to view, download, delete, or share the recordings
- Knowledge Base
- IT Help
- Software
- Microsoft
How to access Microsoft 365 applications in a browser so you don't have to install them
- Knowledge Base
- IT Help
- Training and Resources
An overview of Workday for employees including helpful links to current information, training resources, and how to report a Workday issue.
- Knowledge Base
- IT Help
- Training and Resources
What to expect when using shared workspaces and BYOD (bringing your own device)
- Knowledge Base
- IT Help
- Communication & Collaboration
- Microsoft Teams
Teams needs permission to screenshare on Mac