* IT Help - Remote and In-Person Support

Available 24/7 - found at the IT Help Home page - cscc.edu/ithelp

Click the Find Answers button to search the knowledge base full of common IT support articles such as:

• Discover My Login Name / Password
• Blackboard Crash Course
• Install Microsoft Office 365 on a Personal Computer
• Check Email in a Browser
• And more

Contact information and hours can be found at the IT Help Home page - cscc.edu/ithelp

Click the Request Help button to submit a help ticket or email / call using the contact information in the IT Support Contact Info section.

The IT Support Center technicians can help with things like:

• Trouble logging in
• Student Blackboard help
• Printing assistance
• Device management
• And more

Hours can be found at the IT Help Home page - cscc.edu/ithelp

In-person support is provided in the Center for Technology and Learning (TL) on the Columbus Campus in the Cyber Café (Lobby) and Computer Commons* (TL 116).

The Frontliners can assist with: 

• Laptop and hardware issues
• Installation of approved software
• Wi-Fi connectivity issues
• Accessing your CSCC email  
• And more

* The Computer Commons is a computer lab available to all current students. Students can visit during open hours to use a computer to work on school work or print out class materials.