Popular Articles

Install Microsoft Office 365 on a Personal Computer

Active Columbus State students and employees have access to Microsoft Office for free on your personal devices. Downloading Office will allow you to have access to popular applications, like Word, Excel, and PowerPoint even when you are offline.

Blackboard Login Issues

Why can't I log in to Blackboard

Install Outlook Email on iPhone

Access Columbus State email from your phone

Why Aren't My Courses Showing in Blackboard?

No Courses Showing under "Courses in which you are enrolled" in Blackboard

Getting Started with Microsoft Teams

Resources for downloading, installing, and getting started using Teams for chat, file sharing, and virtual meetings

Check Email in a Browser

Access email in a browser using the Outlook Web App

Install Outlook Email on Android Phone

Access Columbus State email from your phone

Blackboard Collaborate

Real-time video conferencing in Blackboard

Setup Mail App on iPhone

Set up Mail to sync with Columbus State Email

Using Kaltura Media in Blackboard

Provides an overview for students in using Kaltura to upload videos to submit in Blackboard for Assignments, Discussion Board posts, and more

Discover My Login Name / Password

Use Columbus State's password change website to discover your login name and/or reset your password.

Blackboard Collaborate Not Loading

Blackboard Collaborate Ultra fails to load in Chrome or Firefox. User can get a spinning purple circle on dark background, nothing ever loads or an "Uh oh!" message telling them they could not connect.

Video Conferencing Issues - FAQs

Fix issues with choppy video or audio

Blackboard Crash Course

A video crash course to learn about using Blackboard including: how to submit an assignment, take a test, use the discussion board, and check your grades

Attend a Teams Live Event

How to attend or watch a Teams live event

Joining a WebEx Meeting (Participant)

How to join and participate in a WebEx meeting

Off-Campus Phone Access using Jabber

How to access your office phone and voicemail while off-campus using the Jabber app

Join a Teams Meeting as a Guest

Join a Teams meeting as a guest - no Columbus State login required

Join a Teams Meeting

Join a Teams meeting from any device - using Columbus State login

How to Access Office 365 Online

How to access Office applications online so you don't have to install Office