- Knowledge Base
- IT Support
- Communication
- Microsoft Teams
Resources for downloading, installing, and getting started using Teams for chat, file sharing, and virtual meetings
- Knowledge Base
- IT Support
- Communication
- Phone / Voicemail
How to access your office phone and voicemail while off-campus using the Jabber app
- Knowledge Base
- IT Support
- Software
- Install Software
Active Columbus State students and employees have access to Microsoft Office for free on your personal devices. Downloading Office will allow you to have access to popular applications, like Word, Excel, and PowerPoint even when you are offline.
- Knowledge Base
- IT Support
- Communication
- Microsoft Teams
How to attend or watch a Teams live event
- Knowledge Base
- IT Support
- Blackboard
Real-time video conferencing in Blackboard
- Knowledge Base
- IT Support
- Blackboard
Provides an overview for students in using Kaltura to upload media, share media in Blackboard, and manage media
- Knowledge Base
- IT Support
- Communication
- Phone / Voicemail
- Cisco Jabber - Softphone
How to install Jabber on Windows computers
- Knowledge Base
- IT Support
- Communication
- Microsoft Teams
Join a Teams meeting from any device - using Columbus State login
- Knowledge Base
- IT Support
- Communication
- WebEx
- WebEx Participant
How to join and participate in a WebEx meeting
- Knowledge Base
- IT Support
- Software
- Adobe
How to install and set up Adobe Creative Cloud on personal devices so you can install Creative Cloud apps such as Photoshop and Acrobat.
- Knowledge Base
- IT Support
- Blackboard
Blackboard Collaborate Ultra fails to load in Chrome or Firefox. User can get a spinning purple circle on dark background, nothing ever loads or an "Uh oh!" message telling them they could not connect.
- Knowledge Base
- IT Support
- Communication
- WebEx
- WebEx Host
I have a new WebEx account. What's next?
- Knowledge Base
- IT Support
- Communication
- WebEx
- WebEx Host
How to start a meeting, and use the buttons that appear within a meeting
- Knowledge Base
- IT Support
- Communication
- Microsoft Teams
Join a Teams meeting without installing the Teams app - no Columbus State login required
- Knowledge Base
- IT Support
- Blackboard
How to install and use Respondus LockDown Browser and Monitor
- Knowledge Base
- IT Support
- Communication
- Phone / Voicemail
- Cisco Jabber - Softphone
How to install, sign in, setup, and sign out of iPhone or iPad
- Knowledge Base
- IT Support
- Communication
- WebEx
New to WebEx? Here's a list of what you need to know to get started
- Knowledge Base
- IT Support
- Communication
- Phone / Voicemail
- Cisco Jabber - Softphone
How to install, sign in, setup, and sign out of Jabber on Android devices
- Knowledge Base
- IT Support
- Computers and Mobile Devices
Where to start if you just got a new Chromebook
- Knowledge Base
- IT Support
- Communication
- Phone / Voicemail
- Cisco Jabber - Softphone
How to install Jabber on Apple computers
- Knowledge Base
- IT Support
- Communication
- Email / Outlook
Access Columbus State email from your phone
- Knowledge Base
- IT Support
- Software
- Microsoft
How to access Office applications online so you don't have to install Office
- Knowledge Base
- IT Support
- Login Help
Use Columbus State's password change website to discover your login name and/or reset your password.
- Knowledge Base
- IT Support
- Wi-Fi
A Personal Hotspot lets you share the cellular data connection of your iPhone when you don't have access to a Wi-Fi network
- Knowledge Base
- IT Support
- CougarWeb
- Transcript
How to view or print your unofficial transcript from CougarWeb