Popular Articles

Install Microsoft Office 365 on a Personal Computer
Active Columbus State students and employees have access to Microsoft Office for free on your personal devices. Downloading Office will allow you to have access to popular applications, like Word, Excel, and PowerPoint even when you are offline.
Blackboard Login Issues
Why can't I log in to Blackboard
Why Aren't My Courses Showing in Blackboard?
No Courses Showing under "Courses in which you are enrolled" in Blackboard
Setup Outlook Email on iPhone
Access Columbus State email from your phone
Getting Started with Microsoft Teams
Resources for downloading, installing, and getting started using Teams for chat, file sharing, and virtual meetings
Using Kaltura Media in Blackboard
Provides an overview for students in using Kaltura to upload media, share media in Blackboard, and manage media
Blackboard Collaborate
Real-time video conferencing in Blackboard
Setup Outlook Email on Android Phone
Access Columbus State email from your phone
Attend a Teams Live Event
How to attend or watch a Teams live event
Off-Campus Phone Access using Jabber
How to access your office phone and voicemail while off-campus using the Jabber app
Blackboard Collaborate Not Loading
Blackboard Collaborate Ultra fails to load in Chrome or Firefox. User can get a spinning purple circle on dark background, nothing ever loads or an "Uh oh!" message telling them they could not connect.
Joining a WebEx Meeting (Participant)
How to join and participate in a WebEx meeting
Join a Teams Meeting
Join a Teams meeting from any device - using Columbus State login
Install and Setup Jabber for Windows
How to install Jabber on Windows computers
Join a Teams Meeting as a Guest
Join a Teams meeting as a guest - no Columbus State login required
Setup Mail App on iPhone
Set up Mail to sync with Columbus State Email
Video Conferencing Issues - FAQs
Fix issues with choppy video or audio
Blackboard Crash Course
A video crash course to learn about using Blackboard including: how to submit an assignment, take a test, use the discussion board, and check your grades
Discover My Login Name / Password
Use Columbus State's password change website to discover your login name and/or reset your password.
Respondus LockDown Browser + Monitor for Students
How to install and use Respondus LockDown Browser and Monitor
Adobe Creative Cloud Suite
How to install and set up Adobe Creative Cloud on personal devices so you can install Creative Cloud apps such as Photoshop and Acrobat.
How to Access Office 365 Online
How to access Office applications online so you don't have to install Office
Getting Started with Blackboard
Get started using Blackboard Learning Management System
Getting Started with your WebEx Account
I have a new WebEx account. What's next?
Hosting a WebEx Meeting
How to start a meeting, and use the buttons that appear within a meeting