HyFlex classroom FAQ

The following list provides answers to common questions from our current HyFlex faculty members. Click a question below to see the response: 

Classroom technology

If you have content saved on a laptop, tablet, or phone, you can present it to online and in-person students by joining the Zoom meeting again — in addition to joining from the instructor station PC — from your secondary device and sharing your screen.

  1. Sign in and join the Zoom meeting on the instructor station PC to take advantage of the audio and video capabilities of the HyFlex room, as usual. Keep your microphone and camera on.
  2. From your secondary device, join the Zoom meeting again as a guest just for screen sharing. On the secondary device, keep the microphone and video off and your speaker output/volume off to prevent audio interference. Make this device a "co-host" in your Zoom meeting to simplify the presentation process.
  3. In Zoom, share the screen on your secondary device to present the content to your online students.
  4. For your in-person students, on the instructor station PC, click, hold, and drag your Zoom meeting window — which should now be displaying the content from your secondary device — to the “Projector/Share Screen” monitor and make sure the projector is on, so the students in the room can also see the content. 

    For detailed instructions, review the related article here - Zoom: Host a meeting using two devices

Open VMWare Horizon Client and log in. Check your display settings before you access the necessary virtual lab. By default, you would have an extended desktop, which makes it a challenge to access other applications, including your Zoom meeting, at the same time. This is far from ideal for HyFlex. To change your display settings:

  1. Right-click on the virtual machine you want to access.
  2. In the menu, click Display > Window - Large (or Window - Small if preferred).
    This will ensure your virtual machine displays in a separate application window that you can move around the desktop and easily minimize when not in use.

  3. Click, hold, and drag the virtual desktop window to the “Projector/Share Screen” monitor when you need to share that content with your students.
Yes. Select the appropriate preset camera view (typically Left Whiteboard or Right Whiteboard) or use manual control to move the camera exactly where you need it. Make sure you are not sharing your screen in Zoom, so your camera can be the focus for online students. Spotlight your video in Zoom if desired to ensure students can see it clearly, using the full size of the Zoom window.

You may notice that your handwriting appears backwards in your self-view. Zoom will always show your video correctly for attendees, but by default, it will looked mirrored to you as the presenter. If this bothers, you can unmirror your video by following these instructions.
  1. Click the tiny chevron ^ icon to the right of the camera icon.
  2. In the menu, click Video Settings....
  3. In the Settings window, make sure Mirror my video is un-checked.

    Then exit out of the Settings window.
Keep in mind that this writing may sometimes be difficult for online students to see, especially if they have a slower Internet connection or smaller screen. Using digital annotation tools may be a better alternative in that case.  

In a HyFlex room, the camera and microphone automatically power on when the computer turns on; this is purely for ease of use.

The room audio and video do not go anywhere automatically. Much like having a built-in webcam or headset microphone at your computer, they are just available when you need them. The audio and video are only being sent out if the instructor is using them in a video conferencing tool like Zoom or Teams.

The camera and microphone can only be accessed remotely by authorized IT personnel when maintenance or troubleshooting is necessary.

Yes, you can see it using the Windows Camera app. Click the Start icon and type “Camera.” Click the Windows Camera app to open a self-view camera window. Use the touch screen control panel to change your camera view if desired.

Yes, you can. We recommend putting in-person students together in groups, and online students together in groups separately, to avoid audio issues or interference. Online students can communicate with one another using the breakout rooms feature in Zoom.

  1. Turn on the document camera (using the power button on the device).
  2. Turn on the projector if needed (using the touch screen control panel).
  3. Double click the Doc Cam icon on the desktop. 
  4. This will open a web browser with live video from the document camera. You may need to click a box in the browser window to allow camera access.
  5. Click, hold, and drag this browser window to the monitor labeled "Projector/Share Screen." This screen will automatically display the document camera on the projector for your in-person students. 
  6. To share the document camera with online students in Zoom, click Share Screen in the meeting controls, select the "Projector/Share Screen" monitor, then click the Share button. Now online students can also see the document camera at the same time through Zoom screen sharing.

When in-person students are presenting, select an appropriate camera view for their presentation. Spotlight your camera in Zoom if desired. If the student has presentation materials to share, make sure they share their screen in Zoom and on the projector. Set a custom camera preset to easily return to the presentation location later.

When online students are presenting, click and drag your Zoom window onto the monitor labeled “Projector/Share Screen” and make sure the projector is on. Spotlight the student’s camera in Zoom if desired. Have them share their screen in Zoom if they have presentation materials to share.   

Typically, HyFlex rooms will only be scheduled for HyFlex courses or events. On the rare occasion that you are using a HyFlex room for a traditional in-person class (without a Zoom recording), do not get overwhelmed by the extra options. 

Here are some tips for the non-HyFlex user: 

The HyFlex control panel has extra options, but the ones you need for an in-person class are circled in red. 

[ON] [OFF] 
- Turn the projector in the classroom on or off.
[MUTE] - Will black out the screen and mute the audio without turning off the projector. When you are muted, this button will display red. Pressing it again will toggle it back on.

Input source:
- Select what you would like projected to the screen in the classroom.

[UP] [DOWN] 
- Controls the volume of the speakers in the room, independent of the computer volume.
[MUTE] - Mutes the speakers completely. When it is muted, this button will display red.

Using the projector: 

  1. Turn on the projector (using the control panel).
  2. Click, hold, and drag the windows you want to share to the monitor labeled "Projector/Share Screen." This content on this screen will also display on the projector simultaneously. 

Using the document camera: 

  1. Turn on the document camera (using its power button). 
  2. Turn on the projector (if needed).
  3. Double click the Doc Cam icon on the desktop. 
  4. This will open a web browser with live video from the document camera. You may need to click a box in the browser window to allow camera access.
  5. Click, hold, and drag this browser window to the monitor labeled "Projector/Share Screen." This screen will automatically display the document camera on the projector for your students. 



Use the keyboard shortcut Alt+N to swap camera sources.  


From the Zoom meeting controls: 

  1. Click the tiny chevron ^ icon to the right of the camera icon.
  2. In the menu, click Extron MediaPort200 to select the wall camera.

In the Zoom meeting controls, you should always click Record > Record to the Cloud. When you select this option, your recordings will automatically save to your My Media area in Blackboard. After they upload, you can easily access them to download, edit, or share the recordings with your students in Blackboard.

In the window that pops up when you click Share Screen

  1. Share sound - Click this check box to make the audio coming from your computer go to the Zoom meeting, in addition to the microphone audio.
  2. Optimize for video clip - If it is a video, click this checkbox, although playing a video through Zoom is NOT recommended, due to visual quality issues that commonly occur for students who are viewing (if they have limited bandwidth/slower Internet).

    To provide an equitable viewing experience for all students — regardless of Internet connection speed — the better way to approach "shared viewing" of a video is to copy and paste a link to the video in the Zoom chat, and then ask all the students to go watch the video on their own, and also set a time for them all to return to the Zoom meeting. For example, if the video is 3 minutes long, you could tell your students, "Now everybody go watch the video in the link in the chat, and we'll come back together in about 3 1/2 minutes to discuss it." Or you could look at a clock and then identify a specific time to reconvene the class.
We recommend you add a link for Zoom to your course menu in Blackboard so students can easily access regular class meetings. Directions for students to join a Zoom meeting can be found here: Join a Zoom meeting
  1. Click the tiny chevron ^ icon to the right of the camera icon.
  2. In the menu, click Video Settings....
  3. In the Settings window, make sure Mirror my video is un-checked.

    Then exit out of the Settings window.

In most cases, adjusting your view in Zoom is a quick fix. Students can click the View button in the top-right corner and then select Speaker or Gallery. If someone is sharing their screen, that will be the focus, with the video tiles lined up on the side.

On iOS or Android, swiping right or left will allows you to change your view to Active speaker or to see additional video feeds when you are in Gallery mode.

To learn more about these views and other customizations — like pinning or spotlighting a video — check out Zoom’s resources here: Adjusting screen view settings during a virtual meeting

To change this setting to be the default for all future meetings:  

  1. Sign in to https://cscc-edu.zoom.us/  and click Settings in the left menu.
  2. Under the “Meeting” tab, click In Meeting (Basic).
  3. Next to Sound notification when someone joins or leaves, click the toggle button to enable it.
  4. Under “Play sound for” below, click the Everyone button to select it.

To change this setting just for the current meeting (a one-time change): 

  1. In the Zoom meeting controls, click Participants to open the Participants panel. 
  2. At the bottom of the Participants panel, click the ellipsis icon.
  3.  In the pop-up menu, click Play sound when someone joins or leaves to enable it. (It should now have a checkmark next to it).
There are currently no sound notifications available for chat messages, raised hands/reactions, or "Ask for help" breakout room messages. Zoom technical support representatives have said this is a heavily requested feature that is being considered for a future release of the service.

While these notifications remain only visual, it is important to have students speak up proactively when you do not see something within a reasonable time frame.


Who should I contact for additional assistance?

Call ATS, our classroom support team, directly at 614-287-4357 (HELP) for the quickest response. 

For non-urgent IT requests, reach out to the IT Support Center. Check out cscc.edu/ithelp for more details.
Feel free to share our HyFlex classroom overview link with them; it has a short and helpful demonstration video in it. They can also email it-training@cscc.edu for information about upcoming live demos.
Reach out to Suzanne Patzer in DEIS, who is handling new requests for HyFlex teaching. She will discuss options and opportunities with you. 


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Article ID: 636
Thu 10/14/21 3:14 PM
Fri 9/9/22 9:36 AM