Blackboard: Why Can't I Log in?

1. Clear out any saved usernames and passwords from your browser and enter them fresh
    
2. Make sure your CAPS LOCK key is not on
    
3. Try logging into Self-Service
   • If you cannot log into Self-Service, then you might be entering the wrong username or password. Try looking up your username and/or resetting your password, then try to log into Blackboard again.
   • If you can log into Self-Service, then you know you are entering the right username and password and there might be another issue. Please read below.

1) Did you just register today? Your account will not be added to Blackboard until tomorrow morning - around 4:00 AM. Please try to log in tomorrow - but take note: You won't see your classes yet!

2) Courses will not become active for students until 4 days before the start date of the course. So check your schedule in Self-Service and note the start date of the course. You will get access to 1st 8-week term courses before you get access to 2nd 8-week term courses.

1) If you have been dropped for non-payment, then your account will no longer be active in Blackboard. Check your schedule in Self-Service to ensure that you are still registered for the current term.

2) If you are not registered for any current or upcoming courses and the Incompletes Deadline has passed for last term, then your account will no longer be active in Blackboard.

3) If you are a College Credit Plus student, your registration hasn't been entered yet which is why you are unable to log in to Blackboard.  This may be due to timing (registrations haven't been entered yet) or missing paperwork. We recommend that you reach out to your high school advisor and/or Columbus State Advisor to verify your status. Visit https://www.cscc.edu/academics/college-credit-plus/contact-us.shtml and click on "CCP Academic Advisors by School" to find your Advisor's email address. You will also want to double check that you have required forms, specifically the CCP Permission Slip and CCP Student Questionnaire (see https://www.cscc.edu/academics/college-credit-plus/forms.shtml) completed and submitted. Once your registration has been entered, you'll have access to Blackboard shortly thereafter.

If you are still registered for the current term, please read below.