Windows 11 Update: Off Campus, Off Network

Off campus, Off network update instructions

This article is for employees who are off-campus and not currently connected to the CSCC network through the VPN. Thank you for starting the update process for Windows 11. If you were directed to this article, the system has detected that you are not connected to the CSCC network. 
 

Step 1) Connect to the CSCC VPN 

Before continuing with the Windows 11 update instructions below, it is vital that you connect to the CSCC network. 

•  Follow the instructions in this article to connect to the CSCC VPN:  Connect to CSCC VPN Remote Access 

Please keep your device on and connected to the VPN for the entire update process. When ready, use the link at the bottom of this article to return to Software Center and install Windows 11. 
 

Step 2) Proceed with Windows 11 update 

After selecting the link at the end of these instructions, CSCC Software Center will open to the Updates screen:

1. Confirm that you see “Windows 11, version 24H2…” (It’s ok if other updates are listed too) and select Install All at the top right. 
    
2. You will be prompted to confirm you want to update the operating system.  Select Install to proceed.
   
   Note: If you select the update and are taken to the following screen, select Install and then Install again on the confirmation prompt.
   
3. After selecting Install on the confirmation prompt you are welcome to close CSCC Software Center.  The update will continue the process in the background.
    
   1. If CSCC Software Center is open, you'll see the Status update to downloading or installing as expected during the update process.
   2. If you close CSCC Software Center, you will receive on-screen notifications as the update proceeds. 
      
4. Once the update reaches the stage where a system restart is required, System Center will notify you in the following ways:
    
   1. The status in the CSCC Software Center changes to Requires restart.
      
   2. This notification will pop up:
      
   3. Or, a restart icon may appear in your system tray.
      
5. Please restart your computer when you receive one of these notifications, and the update process will continue automatically.
   
   Note: Your computer will restart several times during the update.  The process is complete when you see the Windows 11 Lock Screen.  The background may remain the Windows 10 blue until your device receives an updated policy from the network.
   
   

Ready to update?

Once you have read through the instructions above: 

1. Use this installation link to open CSCC Software Center: Install Windows 11
    
2. When prompted, select Open or Open Link to access Software Center using "SCClient"
   
   Note: If you are using FireFox, you must check the box to "always allow" before you can select Open Link
   
3. CSCC Software Center will return to the Updates screen. Proceed with the installation as described above. 
    

If you run into any trouble during the update process, please don't hesitate to reach out to the CSCC IT Support Center.