The College’s IT Department recently began installing an E911 Remote Location Manager (RLM) on College-issued employee laptops in order to comply with federal regulations for 911 service for employee use of Jabber.
The College is unable to ensure the RLM is installed on the personal devices of employees using Jabber. However, RLM is available for download by employees for use on personal devices to assist in providing location information to 911 services. It is incumbent upon employees to ensure that location information is correct and up to date on both College-issued devices and personal devices, including desktops, laptops, cell phones, and other electronic devices. Keeping your location information current in RLM is important to ensure your safety in case of an emergency.
The College does not recommend employees to use Jabber to call 911 in the event of an emergency on either College-issued devices or personal devices. Land lines and most cell phones provide more up to date and accurate location information to 911 services.
Read more and learn how to add your location address here: E911 Remote Location Manager (RLM). If you have any questions, contact the IT Support Center at 614-287-5050, or email helpdesk@cscc.edu.