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- Knowledge Base
- IT Help
- Computers and Mobile Devices
- macOS
- Managed Devices - Mac
Here's what to do if you are having issues logging in to a Columbus State owned Mac
- Knowledge Base
- IT Help
- Computers and Mobile Devices
Sometimes firmware needs to be updated for stability and security
- Knowledge Base
- IT Help
- Login Help
How to change your Columbus State password if you have forgotten it or need to update it.
- Knowledge Base
- IT Help
- Software
- Microsoft
- Windows 11
Learn how to start the process of updating to Windows 11 on your CSCC laptop or computer
- Knowledge Base
- IT Help
- Security
Learn how to encrypt a USB drive using BitLocker (for Windows) or FileVault (for Mac)
- Knowledge Base
- IT Help
- Security
Lock / sign out to protect your account, data, and settings
- Knowledge Base
- IT Help
- Security
To protect and secure data on employee computers, they should be encrypted. This article covers the process of encryption and how to verify that your computer is encrypted.
- Knowledge Base
- IT Help
- Security
What to do when college-provided IT equipment is lost, stolen, or damaged
- Knowledge Base
- IT Help
- Security
Tips to keep yourself and your devices safe online
- Knowledge Base
- IT Help
- Security
What to do when you receive a suspicious email
- Knowledge Base
- IT Help
- Communication & Collaboration
- Email / Outlook
How to read an encrypted message from a Columbus State email address