Multi-factor authentication with Duo

When you see the screen below when logging into a CSCC site, it means you need to complete enrollment to access your account.

Follow these instructions to setup Duo on your cell phone and connect to your CSCC account:

• How to Enroll in MFA with Duo

Note: If you do not have a cell phone, please contact the IT Support Center at 614-287-5050.

After you are enrolled:

When you are logging in, you will see a prompt similar to one of the images below. (See video in How Duo works section above.)

• First option- Universal prompt: If this pops up, check your mobile device for a push notification and approve it.

• Second option- Traditional prompt: If this message appears, click Send me a Push, then check your mobile device for a push notification and approve it. 

For detailed instructions, or questions on authentication methods see:

• Authenticating with the Duo Prompt

• Duo MFA - Columbus State's IT Security page - includes information and frequently asked questions.
• Common Issues - common Duo issues and their solutions.
• Duo Help Center Knowledge base - search the knowledge base for answers.