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IT Equipment Lockers

Columbus State IT equipment can now be picked up and dropped off using contact-free smart lockers.

IMPORTANT: If you are picking up a laptop, you must log in to it before you leave campus or it will not work off-campus.

    For detailed instructions, jump to the Activate Laptop section.

 

Preparing for pickup or drop off

  1. Wait for an email notification: This email will contain your 5-digit access code and/or QR code. You will need this email to pickup or drop off IT equipment.
  • Drop off notification - When your smart locker is ready, you will receive an email notification that contains your 5-digit access code. 
  • Pickup notification - When your equipment is ready in the locker, you will receive an email notification letting you know your pickup is ready.  The email will contain your 5-digit access code and a QR code; either of these options will allow to access the appropriate locker in UN-006. Your items will remain in the locker for 5 business days after the notification is sent. 
    If you are unable to pickup within the five (5) business days, please contact IT Support Services at 614-287-5050. Your pickup will be re-scheduled and you will receive another notification when it is ready. The notice may not be immediate depending on volume as locker space is limited.
     
  • Note: The emails will have the [EXTERNAL] warning because the email is coming from a Simota email address, not cscc.edu. It will look similar to this:

  1. Schedule a 30 minute time window to stop in.
     
  2. Bring your employee badge with you as it will be needed to gain access to the building and room.

 

On campus

  • You may park your vehicle in a reserved space in lot 34, adjacent to Union (UN) and Delaware Halls (DE) (see this campus map for reference). Marked spaces will be on the west side of the lot closest to Union Hall. Maximum parking duration is 30 minutes.
  • Enter Union Hall via the south tower entrance (double sliding door across from TL). UN-006 is straight down this hallway on the right. 
     
  • Hold your badge near the proximity reader to unlock the door. The light on the reader will turn green when unlocked.
    Note: Your badge must have a black proximity sticker (like a small puck) for the reader to work.
     
  • If you have trouble opening the door, please contact the CSCC Police Department at 614-287-2525 to gain access to the room.
     
  • The smart lockers are available at various heights and are assigned randomly to users. If you need to request a locker below 48” for any reason, please contact IT Support Services at 614-287-5050 for assistance prior to coming to campus. You will not be asked to disclose the reason for your request and appropriate steps will be taken to accommodate you.

 

Using the Smart Lockers

Click the correct topic below for detailed instructions on how to use the Smart Lockers in UN-006.
If you need to, you can pick-up and drop off in the same session.

Smart Lockers

Locate the console in UN-006:

  1. On the console, tap the Recipient button (now returning the equipment you received), then scan your QR code or enter the 5 digit access code from the notification email.
     
  2. The console will direct you to the locker (or multiple lockers) containing your equipment. The referenced locker doors will automatically open.
  3. A wheeled cart is provided for your convenience to carry the items to your vehicle. If the weather is inclement, a cover is also provided to keep the items dry. Please return these to UN-006 when you are finished transporting your items.
     
  4. Ensure all contents have been removed before closing the locker door. Once the door is closed, you will not be able to re-open it unless you contact IT.
     
  5. If you are picking up a laptop, ensure you follow the activation instructions below or your device will not work at home until you return to campus to complete this process.

IMPORTANT LAPTOP INFORMATION: If you are picking up a laptop, it is imperative for the device to be activated before you leave campus. If you fail to complete these steps, the device will not work.

To activate the laptop:

  • Using the battery power on the laptop, power it up.
  • At the login screen, enter your CSCC network credentials.
  • The device will download its configuration and activate. This may take up to 5 minutes.
  • Once you get to the Windows desktop, you can shut the computer down and take it with you.
  • These steps can be completed in UN-006 or in your vehicle before you leave campus.
     
  • Your equipment kit may include cables, monitors and peripherals. Instructions on how to connect and configure the equipment can be found online here: Hardware Tips for Working from Home 
     
  • For further information about setting up your device, check out the resources found here: Employee Telecommuting
     
  • If you experience any technical difficulty or require additional assistance with this process, please contact IT Support Services at 614-287-5050.

Smart Lockers

Locate the console in UN-006:

  1. On the console, tap the Recipient button (now returning the equipment you received), then enter the 5 digit access code from the notification email.
     
  2. Click Drop Items, then select the locker size you need for the equipment you have.

  3. The console will give you a locker number. Deposit the items in the locker and close the door.
    If you realize you need a different locker size, close the locker door and tap on Change Locker.

  4. Enter the number of items deposited in that locker and click ENTER.

  5. To make more deposits, click on Drop Items and repeat steps 2-4. Once done, tap on I’m Done.

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Details

Article ID: 466
Created
Mon 11/30/20 11:42 AM
Modified
Thu 5/4/23 9:32 AM

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