Sometimes, issues on websites can be fixed by clearing bad cache or cookies from your computer.
Step 1) On the major browsers, you can use the keyboard shortcut Control + Shift + Delete (Command + Shift + Delete on Mac) to bring up a box to clear cache and cookies.
Step 2) Click the browser you're using below for browser specific instructions:
For more information, see Clear cookies and site data in Firefox
For more information, see Clear, enable, and manage cookies in Chrome
For more information, see Delete cookies in Microsoft Edge
On Safari the keyboard shortcut does not work. Follow the instructions below:
For more information, see Manage cookies and website data in Safari on Mac
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