Why configure your search?
This article is for employees who have access to student records in Workday, but students are not appearing in the search results.
When logging in to Workday for the first time, employees will need to configure their search. This will enable you to search for students in the search bar by name or Cougar ID number. This process should only need to be completed by each employee once.
How to configure your search
- Log in to Workday
- Enter a student's name or Cougar ID number in the search bar.
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Ensure the Simplified Search toggle is disabled. This will appear directly below the search bar.

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In the bottom left-hand corner, select Configure Search.

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Locate the Student category under the More Categories section.
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Click Student and hold. Do not release your selection of Student while you drag it up to the Saved Categories section and then release it.

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Select Save.
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Now you should be able to search for a student via Cougar ID number or name and related student results will display.
If you are still not seeing students, it may be a security access issue. Please contact IT Support for additional assistance.