Account Discovery Error: "Not enough demographic information"

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A student account must have at least three of the following fields entered in Colleague in order to use the Account Discovery website:

  • birth_date
  • maiden_name (technically this also includes gender and last name)
  • middle_name (initial)
  • city (preferred address)
  • zip code (preferred address) 


If a student is receiving this error, they need to speak with Student Central to get it fixed:

During the coronavirus outbreak, Student Central is serving students online and remotely:

In Person:

  • International students need to speak with International Admissions - Located in the lower level of Madison Hall (phone: 614-287-2074).    
  • All other students should go to Student Central in the upper level of Madison Hall.    
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Article ID: 88
Wed 11/20/19 12:50 PM
Tue 8/23/22 2:58 PM

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