Account Discovery Error: "Not enough demographic information"

Summary

When attempting initial account discovery a student receives an error that there is "Not enough demographic information" to process the request.

Body

Demographic Information

A student account must have at least three of the following fields entered in Colleague in order to use the Account Discovery website:

  • birth_date
  • maiden_name (technically this also includes gender and last name)
  • middle_name (initial)
  • city (preferred address)
  • zip code (preferred address) 

 

Student Central can help

If you are receiving an error saying, "Not enough demographic information," speak with Student Central to get it fixed:

  • Online:
  • By phone:
    • (614) 287-5353
  • By email:
    • information@cscc.edu
  • In person:
    • International students need to speak with International Admissions - Located in the lower level of Madison Hall (phone: 614-287-2074).    
    • All other students should go to Student Central in the upper level of Madison Hall.    

Details

Details

Article ID: 88
Created
Wed 11/20/19 12:50 PM
Modified
Wed 1/8/25 10:35 AM
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