IT Smart Lockers: Equipment Pickup

ITAM Lockers Equipment Pickup Alt-text IT-articles Video-Instructions

What are IT Equipment Lockers?

Columbus State IT equipment can be picked up using parcel lockers located in the basement of Union Hall.

Lockers can also be used to return IT equipment that is no longer needed. For detailed instructions, review the following article: IT Smart Lockers- Equipment Drop-off

Parcel Lockers
Location: Union Hall 006
Hours: 6am - 11pm weekdays
Click on a topic here to jump to a specific step:
1. Request equipment
2. Access locker room
3. Pick up equipment
4. Activate equipment

IMPORTANT: If you are picking up a laptop, you must log in to it before you leave campus or it will not work off-campus.
For detailed instructions, jump to the Activate Laptop section.

Written instructions:

Step 1) Request Equipment

Your Executive POC can submit an equipment request on your behalf following the instructions here: Equipment or Software Request.
Wait for an email notification: When your equipment is ready for pickup, you will receive an email notification letting you know your items are ready in the lockers. You will need this email to pickup IT equipment.

The email will contain your 6-digit PIN Code and/or barcode; either option will allow you to access the appropriate locker(s).
Your items will remain in the locker for 5 business days after the notification is sent.
- If you are unable to pickup within the five (5) business days, please contact IT Support Services at 614-287-5050. Your pickup will be re-scheduled and you will receive another notification when it is ready. The notice may not be immediate depending on volume as locker space is limited.
Note: The emails will have the [EXTERNAL] warning because the email is coming from noreply@neopostwts.com, not cscc.edu. It will look similar to this:

3. Bring your employee badge to campus, it may be needed to gain access to the building and room.

Step 2) Access locker room (UN-006)

Hold your badge near the proximity reader to unlock the door. The light on the reader will turn green when unlocked.
Note: Your badge must have a black proximity sticker (like a small puck) for the reader to work.
If you have trouble opening the door, please contact the CSCC Police Department at 614-287-2525 to gain access to the room.
The smart lockers are available at various heights and are assigned randomly to users. If you need to request a locker below 48” for any reason, please contact IT Support Services at 614-287-5050 for assistance prior to coming to campus.

Step 3) Pick up equipment from the Parcel Lockers

Follow these steps to pick up your equipment from the lockers in UN-006.

Open your locker door (click for details)

Locate the console in UN-006:
Touch the console screen to start.
Press the red Pick Up button on the screen.
Enter your pickup code using the keypad and press Continue.
OR
Scan your pickup barcode (at white light below keypad) to proceed.

Note: Pickup code and barcode can both be found in the email.
When prompted, use your finger to sign your name in the box and press Continue.
The door(s) to the applicable boxes will automatically open for you. Grab your items and close the locker door(s) behind you.
Sign in to your device/computer before leaving campus. See Activate the laptop section below for details.
If needed, use one of the wheeled carts to transport your equipment. Be sure to bring it back when you are done so it is ready for the next person. Also, please dispose of any packaging or trash to keep this room tidy.

Other information

Your equipment kit may include cables, monitors and peripherals. Instructions on how to connect and configure the equipment can be found online here: Hardware Tips for Working from Home.
If you are picking up a laptop, it is imperative to activate the laptop (see below) before leaving campus. If you fail to complete these steps, the device will not work.
Step 4) Activate the laptop
- Using the battery power on the laptop, power it up.
- At the login screen, enter your CSCC network credentials.
- The device will download its configuration and activate. This may take up to 5 minutes.
- Once you get to the Windows or macOS desktop, you can shut the computer down and take it with you.
- These steps can be completed in UN-006 or in your vehicle before you leave campus.
For further information about setting up your device, check out the resources found here: Employee Telecommuting.
If you experience any technical difficulty or require additional assistance with this process, please contact IT Support Services at 614-287-5050.

Need IT Support?

		Contact support: (614) 287-5050 \| helpdesk@cscc.edu
		Visit in-person: Computer Commons (TL / MO)
		Hours and information: About Us

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