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Clear Cache and Cookies to Resolve Website Issues

 

Step 1) On the major browsers, you can use the keyboard shortcut Control + Shift + Delete (Command + Shift + Delete on Mac) to bring up a box to clear cache and cookies.

Then click the browser you're using below for browser specific instructions:

2) Make sure Time Range is set to Everything

3) Make sure Cookies and Cache are checked

4) Click Clear Now at the bottom

2) Make sure Time Range is set to All Time

3) Check Cookies and other site data and Cached images and files

4) Click Clear Data at the bottom
2) Uncheck Preserve Favorites website data 

3) Check Cookies and website data

4) Click Delete at the bottom

2) Check Cookies and saved website data

3) Check Cached data and files

4) Click Clear at the bottom

 

 

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Details

Article ID: 24
Created
Wed 9/18/19 12:17 PM
Modified
Thu 10/7/21 1:32 PM