Starfish: Contact Information

1. Tier 1 Support - Student Academic Success (SAS)
   all Starfish Attendance Tracking, Kiosk, and general usage and training issues
   • Allen Parsons - aparso01@cscc.edu at 614-287-5486
      
2. Tier 2 Support - IT EAI (EAINT)
   Chris Conkright - cconkrig@cscc.edu
   • Heather Crites - hcrites@cscc.edu

The Service Request be the primary means of communications.  All Starfish requests originating in IT Support which require escalation should be routed to IT EAI.  If necessary, IT EAI will route appropriate service requests to the Starfish ticketing application.