Insight Tech Console: Reset Channel

Tags Insight

Building

Room Number

Channel Number

DE

109

10001

DE

217

10002

DH

104

10003

DH

107

10004

DH

311

10005

DH

317

10006

DH

318

10007

DU

313

10008

EB

113

10009

MO

150

10010

RB

104

10011

RB

105

10012

RB

106

10013

SW

147

10014

WD

307

10015

WD

310

10016

WV

107

10017

WV

206

10018

DH

312

10019

WD

209

10020

NH

232

10021

TL

114

10022

DB

314

10023

DH

114

10024

RB

103

10025

WD

206

10026

NH

322

10027

DH

304

10028

DH

307

10029

DB

332

10030

TL

115

10031

WD

302

10032

Default

Channel

9999

 

Reset Insight Channel for Classrooms

  1. Open Faronics Insight Tech Console 
    1.  You will get a CheckGroupMembership error and the machines will be locked out for a couple of minutes

      error dialog 


       
    2. After a couple of minutes, refresh the console
       
    3. Once the console is unlocked, proceed to step 2
       
  1. Sort the list by Machine Name
     
  2. Find the lab in question (example: BF147)
     
  3. Highlight all machines in the lab (see screenshot)

    image of machines in bf147 highlighted
     
  4. Go to the Manage menu and select Change Student Channel…

    image of change student channel menu

     
  5. Type the correct channel into the popup box and click OK

  6. A Remote Credentials box will pop up 

    1. Enter your credentials
    2. Type CSCC in the Domain name field 
    3. Click OK


                                                                
  7. The box will close and reset the channel for the lab

     

     

     

Was this helpful?
0 reviews

Details

Article ID: 98
Created
Wed 12/4/19 2:20 PM
Modified
Wed 10/27/21 12:35 PM