Insight Tech Console: Reset Channel
Summary
How to reset the channel far a lab in the Insight Tech Console
Body
Classroom channels
Insight Channels
|
Building
|
Room Number
|
Channel Number
|
|
DE
|
109
|
10001
|
|
DE
|
217
|
10002
|
|
DH
|
104
|
10003
|
|
DH
|
107
|
10004
|
|
DH
|
311
|
10005
|
|
DH
|
317
|
10006
|
|
DH
|
318
|
10007
|
|
DU
|
313
|
10008
|
|
EB
|
113
|
10009
|
|
MO
|
150
|
10010
|
|
RB
|
104
|
10011
|
|
RB
|
105
|
10012
|
|
RB
|
106
|
10013
|
|
SW
|
147
|
10014
|
|
WD
|
307
|
10015
|
|
WD
|
310
|
10016
|
|
WV
|
107
|
10017
|
|
WV
|
206
|
10018
|
|
DH
|
312
|
10019
|
|
WD
|
209
|
10020
|
|
NH
|
232
|
10021
|
|
TL
|
114
|
10022
|
|
DB
|
314
|
10023
|
|
DH
|
114
|
10024
|
|
RB
|
103
|
10025
|
|
WD
|
206
|
10026
|
|
NH
|
322
|
10027
|
|
DH
|
304
|
10028
|
|
DH
|
307
|
10029
|
|
DB
|
332
|
10030
|
|
TL
|
115
|
10031
|
|
WD
|
302
|
10032
|
|
Default
|
Channel
|
9999
|
Reset Insight Channel for Classrooms
- Open Faronics Insight Tech Console
- You will get a CheckGroupMembership error and the machines will be locked out for a couple of minutes

- After a couple of minutes, refresh the console
- Once the console is unlocked, proceed to step 2
- Sort the list by Machine Name
- Find the lab in question (example: BF147)
- Highlight all machines in the lab (see screenshot)

- Go to the Manage menu and select Change Student Channel…

- Type the correct channel into the popup box and click OK.

-
A Remote Credentials box will pop up
- Enter your credentials
- Type CSCC in the Domain name field
- Click OK
- The box will close and reset the channel for the lab

Details
Details
Article ID:
98
Created
Wed 12/4/19 2:20 PM
Modified
Thu 9/21/23 12:03 PM