Teams: Manage Audio Settings in a Meeting

Audio Issues

• If people in a meeting can't hear you, you might be muted or you might not have configured your microphone correctly.
  
  Here are some basic troubleshooting steps you can follow: 
   
• In your Teams meeting, look at the microphone button. If there is a line through it, your microphone is muted. Click the button to unmute yourself. 
  
  
   
• To verify or change your speaker, microphone, or camera settings when you’re on a call or in a Teams meeting:
   
  1. Select More options 
      
  2. Then  Device settings
     
     
      
  3. Device settings will open in a sidebar on the right. Select the speaker, microphone, and camera options you want from the drop-down menus
     
     
      
• If the above options do not work, make sure you are not muted on your device.  For example, many laptops have a mute button for the speakers and microphone on the keyboard.
  
   This is an example of a Lenovo laptop, but yours could look different or be in a different location. 
   
   
• If you are using a headset, it could also have its own mute/unmute button or volume controls. Double check to make sure that your headset is not muted either. 

Troubleshoot microphone issues on a Mac

If you're using a Mac and you're having trouble getting your microphone to work, you might need to change one of your privacy settings. 

Here's how to check:

1. Open System Preferences

2. Select Security & Privacy

3. Under Privacy, choose Microphone on the left

4. Make sure Microsoft Teams is selected