Duo Authentication: Login expired error on iOS devices

Issue

A user may encounter an issue, particularly on an iOS device, where they encounter this error message from Duo despite basic troubleshooting. Selecting "Try Again" may lead to a blank page or "Other options" may lead to an empty prompt.
Prompt stating: Login expired. Your login request has expired. Try logging back into the application. Two options are given: Try again or Other options

Resolution

This can be resolved by adjusting the Date & Time settings within the settings of their device.
 
  1. Access the Settings app.
  2. Select General.
  3. Select Date & Time.
  4. Make sure Set Automatically is turned on, or checked green.

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