Body
What do do if emails are missing
Try these things first
If you are getting new emails on phone but not in Outlook Web App, first try:
- Clearing cache of browser
- Trying a different browser
- Trying a different computer
If none of those help, next:
Check the following settings:
- Click on Filter at the top right of the list of emails
- Make sure All is selected
- Go to Sort by and make sure Date and Newest on Top are selected
![Outlook Web app with the Filter menu open, "All" checked at the top of the menu, at the bottom of the menu, "Sort" menu is open and "Date" is selected"](https://td.cscc.edu/TDPortal/Images/Viewer?fileName=9937ddae-3fb5-40a9-94de-3d2f05aa757e.png)