What are pop-up blockers?
A pop-up is a small window or banner that appears in the foreground of a webpage.
A pop-up blocker automatically prevent those pop-ups from displaying.
Blackboard must have pop-up blockers disabled to allow all content to work properly.
How do I disable pop-up blockers?
For instructions on how to disable pop-up blockers or add a website to the allow list, select your browser below for instructions:
Google Chrome (Windows and Mac)
By default, Chrome will notify you when a pop-up is blocked and give you an option to see it. To turn off the pop-up blocker, follow these instructions:
- In Chrome, copy and past into the address bar: chrome://settings/content/popups
- Make sure the top option is set to Allowed (not Blocked).
- Then click Add in the Allow section, and add the website you wish to allow pop-ups.
Mozilla Firefox (Windows and Mac)
- In Firefox, copy and past into the address bar: about:preferences#privacy
- Scroll down to the Permission section.
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To disable the pop-up blocker on all sites, uncheck the Block pop-up windows box below Permissions.
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To allow pop-ups on specific sites, click Exceptions and enter the URL(s) to allow pop-ups.
Microsoft Edge (Windows and Mac)
- In Microsoft Edge, copy and past into the address bar: edge://settings/content/popups
- In the Pop-ups and redirects section:
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To disable the pop-up blocker on all sites, turn the tobble next to Block off (it will be grey when off, blue when on).
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To allow pop-ups on specific sites, in the Allow section, click Add and enter the URL(s) to allow pop-ups.
Safari (Mac)
- From the Safari menu, select Preferences.
- Click Websites at the top of the window.
- Select Pop-up Windows.
- To disable the pop-up blocker select Allow next to When visiting other websites.
To allow specific pop-ups, navigate to the web page, follow steps 1-3 and then select Allow next to the name of the site.
Internet Explorer (Windows)
- Click the GEAR icon and select Internet Options.
- Select the Privacy tab.
- Uncheck Turn on Pop-up Blocker to disable the pop-up blocker.
- Click the Settings button to disable pop-up blockers for specific sites.
IT Help
Click on IT Help Home in the top menu at any time to view IT Support hours and contact information.
To learn more about using the IT Help Homepage, see the article on Remote and In-Person Support.