Workday: Add Third Party (Proxy) User

Friends and Family in Workday

The Friends and Family section in Workday allows students to request that a third party be granted proxy access to specified account information. Staff can view the listed contacts, but only students can add a third party to their account. 

This article is for students who are granting Third Party permissions (proxy access).

Manage Friends and Family

How to add Friends and Family, set an emergency contact, and grant proxy access.


Video instructions


Written instructions

Step 1) Add contacts to Friends and Family

  1. Log in to Workday
     
  2. From your Workday homepage, select the Person icon in the top right corner. Select the View Profile button.
    Profile icon selected and "View Profile" button is highlighted
  3. In the Contact (a) section of your profile, under Friends and Family (b), select Add (c).
    "Contact" menu on left labeled "a", the "Friends and Family" tab at the top labeled "b", and the Add button labeled "c"
  4. Enter the relevant information (fields notated by a red asterisk are required).
    1. In Relationship Types, select Proxy. (You can select more than one relationship type for a contact, if applicable.)
    2. Is Third Party User must be checked
    3. Fill out First and Last name.
    4. Once that's all filled out, select the Contact information tab.

"Add friends and Family" menu showing required fields

  1. Fill out the Contact information to continue. 

    Contact information

    Phone number is required for an emergency contact.
    Email address is required for a proxy to receive necessary emails.
    However, including all three types of contact information is recommended

  2. Select the blue OK button at the bottom to continue.
     
  3. Finalize your choices before selecting Done. Then you should see the contact listed in the Friends and Family tab:
    Friends and Family tab now showing a list item, though the details are blurred out

Next you need to manage specific permissions for any third party users you have added (follow instructions in Step 2 below). 


Step 2) Manage Permissions for Third Party

  1. Select Manage Permissions for My Third Party under the Actions menu.
    Actions menu open with option to "Manage permissions for my third party" highlighted
  2. Select the Allowed box corresponding to any or all of the following options: make a payment, view their financial aid package, view account activity, view student statement, view current classes, and view student grades.
    "Allowed" checkbox item highlighted in "Tasks available for Third Part User" window
  3. Once the permissions are selected,  select OK

Step 3) Privacy Release Authorization Waver

  1. Before the third-party access can be finalized, the Privacy Release Authorization Waiver must be completed, providing a reason for the waiver and checking Confirm after reading the disclosure. Then click Submit at the bottom.
    Privacy release authorization waiver
  2. Now that the third party is added, the third party user indicated will receive three emails to the email address provided:
    1)"Access Granted" email 2) username 3) password
     
  3. Third Party (Proxy) users, can learn more about using their access here:  Workday: Using Third Party (Proxy) access 
Was this helpful?
0 reviews
Print Article

Related Articles (1)

How to give or remove access for another person to limited view your student CSCC account